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Due to the developing situation with COVID-19 we are endeavouring to deal with our priority work first. For all births, deaths, and movement reporting, we ask that you use CTSO or our automated Self-service line. Where you need to contact us for all other matters please email wherever possible, or ring the helpline.
Cattle passports: temporary changes to requesting amendments
Due to the current coronavirus (COVID-19) outbreak, we are making temporary changes to the way you request passport amendments.
Please do not send these to the British Cattle Movement Service if possible as there will be a delay in returning your updated passport to you.
It’s important that you check the accuracy of your cattle applications to avoid requesting amendments at a later date. However, if you need to make a passport amendment, you should write the required amendment on the passport and write ‘cancelled’ in large bold letters on the front of the passport.
Take a photo of the front and back of the passport and send to bcmsenquiries@rpa.gov.uk. You must then post the original passport to the British Cattle Movement Service when you are able to do so.
Read more information about "Cattle passports: temporary changes to requesting amendments" on GOV.UK.
I need to report a movement but the ear tag does not appear in my drop down list.
You can report the movement by typing the full ear tag into the ‘Register OFF Movements’ menu.
Missed reporting a movement?
If you miss reporting a movement and it appears in your problem status on CTS Online, did you know you can still report the movement using the ‘Register ON Movements’ or Register OFF Movements’ menus and typing the full ear tag.
What can I do with CTS Online?
You can use CTS Online to report births and movements, on and off your holding. You will receive notification that we have received this information. At any time, you can ensure that we hold an accurate record of your cattle. You can also transfer data files to and from a spreadsheet or a farm management package.
"A very easy and quick method. It saves a lot of time, and there is not the same chance of errors in reading the tag numbers from the application forms, and you are not relying on the post."
CTS Online is simple, efficient and free. It saves you time and paperwork and is always available. By working online, you can be confident that all records are accurate and that you will receive your passports with no delays.
Agent Access

If you wish to appoint an agent or you are an agent and wish to enrol you can find out more about Agent Access by clicking here.

How do I get started?

Preparing to use CTS Online is a three step process. You will only need to go through the first two steps once.

  1. Register with the Government Gateway
  2. Enrol for CTS Online
  3. Log in to CTS Online
  1. If you do not have a Government Gateway User ID, you will need to register for Government Gateway before you can enrol for CTS Online.
    For instructions on how to Register for Government Gateway follow the
    Registration and Enrolment Process
  2. If you have not yet enrolled to the BCMS CTS Online service you will need to do so. You will need your CPH number and CTS Online ID to enrol for the service
    For instructions on how to enrol for the BCMS CTS Online service, follow the
    Registration and Enrolment Process
  3. If you have successfully enrolled for the BCMS CTS Online service, click the 'Log in' button to access the service. You will need your Government Gateway User ID and password to login.