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Cattle passports: Problems with the post
When you apply for a passport, you should receive it within 14 days. If you don’t, the passport will be treated as lost and you should contact BCMS.
If BCMS have issued the passport and you haven’t received it, they will carry out checks and may send you a replacement free of charge if you have informed them within 6 weeks.
From 1st October 2018, if you do not inform BCMS within 6 weeks of the date the passport was produced, you will have to pay a fee of £20 per animal when you apply for the replacement passport.
You should also tell BCMS if you’ve sent in a passport for any reason and you’ve not received it back within 14 days.
Amending details on the Cattle Passport
For information – if you need to amend any details on the Cattle Passport, you no longer require a reference number from us to do this.
Please cross out the incorrect details and clearly note the correct details, return the passport to BCMS and the passport will then be amended and returned to you.
We have videos on our YouTube account that may help with some of the common queries regarding registering and enrolling for CTS Online. You can view the videos by following the link below.
Applying for a cattle passport: avoid common errors
The bulk of passport amendment requests that we receive is due to the incorrect animal sex. When you apply for a cattle passport, please make sure that you record the correct sex of the animal.
Which BCMS Address should I use?
Dead passports and passports for amendment: BCMS, Curwen Road, Workington, Cumbria, CA14 2DD.
Application forms and movement cards: BCMS, PO Box 301, Sheffield, S95 1AB.
What can I do with CTS Online?
You can use CTS Online to report births and movements, on and off your holding. You will receive notification that we have received this information. At any time, you can ensure that we hold an accurate record of your cattle. You can also transfer data files to and from a spreadsheet or a farm management package.
"A very easy and quick method. It saves a lot of time, and there is not the same chance of errors in reading the tag numbers from the application forms, and you are not relying on the post."
CTS Online is simple, efficient and free. It saves you time and paperwork and is always available. By working online, you can be confident that all records are accurate and that you will receive your passports with no delays.
Agent Access

If you wish to appoint an agent or you are an agent and wish to enrol you can find out more about Agent Access by clicking here.

How do I get started?

Preparing to use CTS Online is a three step process. You will only need to go through the first two steps once.

  1. Register with the Government Gateway
  2. Enrol for CTS Online
  3. Log in to CTS Online
  1. If you do not have a Government Gateway User ID, you will need to register for Government Gateway before you can enrol for CTS Online.
    For instructions on how to Register for Government Gateway follow the
    Registration and Enrolment Process
  2. If you have not yet enrolled to the BCMS CTS Online service you will need to do so. You will need your CPH number and CTS Online ID to enrol for the service
    For instructions on how to enrol for the BCMS CTS Online service, follow the
    Registration and Enrolment Process
  3. If you have successfully enrolled for the BCMS CTS Online service, click the 'Log in' button to access the service. You will need your Government Gateway User ID and password to login.