Problem Summary

This page shows any outstanding problems with the passport applications you have made and movements that have been reported against your holding. These items may have been received by CTS Online or any other method.

A red ‘traffic light’ means that BCMS needs information from you to resolve the problem.

An amber ‘traffic light’ means that you have already provided some information by CTS Online and this is being processed by BCMS.

If you have provided information but the animal still has a red light

This means that there is still a problem. This may be because:

Your information did not fully resolve the problem – for instance, you provided information to resolve an issue earlier in the animal’s history, but another more recent issue still exists;
Your new information caused another problem – for instance, you provided a different genetic dam identity for a calf, but the new dam is not registered as being on your holding.

Please click on the eartag number again to see details of the current problem and send further information if you can.

Click here for more information on one of the following:

Application problems
Queried movements
Movement history problems
Inferred movements
Other animals you have provided information on

What happens next?

After you have provided information in response to a problem, the ‘traffic light’ immediately changes from red to amber. The information will be sent to BCMS usually on the same day (this may take longer at weekends and public holidays). BCMS will process the information.

Please contact BCMS if you need further advice – contact details are on the left hand menu.